This is a multi-faceted role which includes inside teamwork with the sales directors, showroom administration and support in a flagship showroom poised to grow in territory and volume. The Client Services Europe employee is primarily responsible for all aspects of a client’s order after confirmation through sales directors: including reviewing purchase orders, freight quotes, tracking estimated completion dates, tracking COM, drop dead dates, priorities, invoicing, payment, and coordination of freight and delivery. Ensures all assignments are performed in accord with fellow team members, corporate values and desired image. A high level of external client/customer service and internal employee relations service is required.
EDUCATION/EXPERIENCE REQUIRED: Bachelor’s degree, business, or related field, or equivalent experience. A minimum of 2 years inside sales support experience. Must possess excellent verbal/written communications, organizational skills and basic accounting skills. Must be proficient in order entry, Microsoft Office, Word, Excel and basic accounting software. Experience with CRM Software is desirable.
McKinnon and Harris is the leading manufacturer of high performance aluminum outdoor furniture for estates, gardens, and yachts in the US and abroad. A family owned company founded in 1991, McKinnon and Harris has devoted the last quarter century to pioneering techniques in aluminum in order to create their enduring furniture.
Innovation, artisan craftsmanship with uncompromising standards, and the highest quality materials have always distinguished McKinnon and Harris. The furniture is produced to exacting standards in their Richmond, Virginia workshop by master craftspeople. The company is noted worldwide for their adherence to exceptional standards, and their small workshop is a well-kept secret known to connoisseurs and designers and architects working at the highest level. McKinnon and Harris is regarded as the gold standard for luxury outdoor furniture and is appreciated and sought after by discerning high profile clients worldwide.
McKinnon and Harris offers exceptional benefits which include a bonus, 401K and profit sharing plan, top health and dental plans, health savings account, life insurance and vacation.
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